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Clear a mismatched error on the PawPrint printer

Every time I print, the printer has a mismatch error, which causes me to have to select the size on the printer.

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This error is caused by the printer not knowing what size the incoming job is set to. It can also be caused by the printer not knowing that it has that size of paper in the machine. 


1.Make sure that the document you are printing is 

             a. Not in edge 

             b. Has a specific size for the document set. This can be done in the printing properties. 


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Another thing to keep in mind, is that the printer needs to know that it has that size available. If the trays on the printer are on auto detect and the paper is loaded, you should not have a mismatch error. 

If you are still receiving the error. Please submit a PawPrint ticket to have the technicians check the green paper tray guides as well as the tray settings on the printer. 

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