If you are using the HIPAA compliant instance of Zoom at WCU the Zoom integration in Canvas will not work and an error will occur.
It is recommended to hide the Zoom linke from the left course menu and schedule the Zoom meetings directly in the Zoom instance then copy the url for the meeting to your Canvas course to avoid any confusion or errors from occuring.
Things to Note:
To go directly to Zoom in your Canvas course by selecting Zoom in the navigation menu of your Canvas course. If you do not see Zoom listed in the course menu it may need to be enabled. To manage course navigation links click on "Settings" in the course menu, then the "Navigation" tab and enable Zoom so it is visible in the course menu. Remeber to Save.
More information regarding how to manage navigation links in your course can be found in the Canvas Guide: How to Manage Course Navigation Links
The video below provides a quick overview of how to schedule a Zoom meeting. Note: Zoom has been integrated with Canvas, adding additional features. For class meetings, we recommend using the Canvas Zoom interface in your course, which will enable students to see a list of Zoom meetings relevant to their course. For non-course Zoom meetings or to schedule meetings not relevant for all students such as individual office hours meetings, use the WCU Zoom Portal (Links to an external site.)
Review the basic Zoom meeting controls. This is also a good guide to share with your students.
One of the most useful features of Zoom is the ability to temporarily send groups of participants to their own mini meeting for group discussions and other active learning exercises.
Additional support materials can be found on the WCU IT Help